Frequently Asked Questions

For anything not answered below, please contact the office on 01934 825850 or email sales@roadcraft.com

How do I order?

  • Online - Simply add the items to your basket and follow the online checkout system.
  • Over The Phone - Call us on 01934 825 850 and we can process your order.
  • By Email - Send us an email or purchase order to sales@roadcraft.com

How can I pay for my order?

We accept the following forms of payments.

  • Credit and Debit Cards
  • Bank Transfer / BACS payment
  • Cheque

Please order via the office if you wish to pay by BACS or cheque.

Can you send me a pro-forma invoice?

Yes, please call the office on 01934 825 850 or email sales@roadcraft.com

Can I open a credit account?

Yes, please contact the office and we will send you a credit application form for you to complete and return, in order that we can complete the necessary credit checks.

How much is delivery?

Delivery is at a standard rate of £11.95 for all orders delivered within UK mainland. For orders outside of this area including Highlands, Islands, Northern Ireland and Northern Scotland, please email sales@roadcraft.com or call 01934 825850 for a quotation.

Can I collect my order?

Yes. We are based in Weston-super-Mare, close to junction 21 of the M5 motorway. Please call to place your order and arrange collection.

Can you send me a VAT invoice?

Yes, you should receive an invoice automatically after placing your order. Please ask if you would like additional copies.

What happens if my order arrives damaged?

Please contact the office within 24 hours of receiving you order to report any damage, and we will be happy to resolve the issue.

How can I arrange a return?

Please contact the office on 01934, and we will assist you with arranging the return. For further information on our returns policy please see our Delivery & Returns.

Can I open a credit account?

Yes, please contact the office and we will send you a credit application form for you to complete and return, in order that we can complete the necessary credit checks.

Telephone

01934 825 850

Email

sales@roadcraft.com

Looking for bespoke markings? Please click here.

If you would like information on our full range of Roadstud, thermoplastic or paint products or need further information on the products listed on our sites, please do not hesitate to contact us by either using our contact form or calling us on the number above.

RoadCraft Safety Products Ltd
Unit 1
Knightcott Industrial Estate
Banwell
Weston-super-Mare
Somerset
BS29 6JN
England